Consumers' No. 1 complaint: Errors on their credit reports ...
Many consumers in 2016 told the CFPB their credit reports were incorrect.
American Fair Credit Council Files Formal Complaint with Consumer Financial Protection Bureau Ombudsman ...
Business Wire (press release)
FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--The American Fair Credit Council (AFCC), acting on behalf of the debt settlement service provider industry, has filed a formal complaint with the Office of the Ombudsman of the Consumer Financial Protection ...
Harmed by Navient? What student loan borrowers need to know
Student Debt Crisis Made Worse by Loan Servicers, Regulators Say
US sues student loan giant Navient, says it 'failed' borrowers
Southern rail: could more commuters claim a credit card refund?
Martyn James, consumer rights expert and spokesman for complaints site Resolver, said: “This case is very unusual as it's essentially saying that Southern rail has systemically failed to provide a service. The industry will not be happy with this news ...
Top 10 most complained-about adverts of 2016 revealed
Adverts featuring blind footballers kicking a cat and a twerking businessman were among the most complained-about commercials of 2016. Three ads by MoneySuperMarket were included in the top 10 list compiled by the Advertising Standards Agency (ASA) ...
Home-buying process to blame for complaints against conveyancers
Improving the home-buying process will lower the number of complaints against conveyancers and enhance the moving experience, the Conveyancing Association has said in response to the Legal Ombudsman's latest complaints data. ... These included ...
CFPB Reports 32% Increase in Credit Card Complaints
According to the latest Monthly Complaints Report from the Consumer Financial Protection Bureau, credit card complaints from September to November 2016 increased 32% over year-ago levels. Student loans had even higher complaints during this ...
Make your credit card complaints pay off
Did your credit card company miss a zero when entering your last payment? Is there a mystery charge for $3,000 worth of pink flamingoes erroneously assigned to your account? Were your credit card rewards mistakenly sent to someone in Peru? These and ...
Whistleblower wins 13-year campaign against HSBC
The case involves HFC and John Lewis Financial Services customers who were struggling with their credit card payments. The FCA said that between 2003 and 2009, those who fell into arrears were referred to the firms' solicitors, who added 16.4% of the ...
HSBC agrees £4m redress scheme after FCA review
CFPB Releases 10th Semiannual Report to Congress
The CFPB has also processed an additional 8,300 complaints about debt collection from consumers with debt from a payday loan, 11,200 complaints from consumers with debt from a credit card and 2,300 from consumers with student loan debt. However ...